The South Korean smartphone owner used Samsung's new Galaxy S 10 5G model on Tuesday, which posted an unstable online handset picture, which inadvertently was "burnt".
The tech mammoth, which three years prior was constrained into a costly and embarrassing worldwide review of its Galaxy Note 7 gadgets over detonating batteries, told AFP an "outside effect" had caused the harm, as opposed to an inward glitch.
However, the smartphone client, who requested to be recognized by his surname Lee, asserted his Galaxy S10 5G phone had burnt "without reasons".
"My phone was on the table when it began smelling burnt and smoke before long immersed the phone," Lee told AFP, including: "I needed to drop it to the ground when I contacted it since it was so hot."
He said he hadn't done anything to the phone, which was left unrecoverable since "everything inside was burnt".
Samsung wouldn't reimburse for the $1,200 phone (generally Rs. 83,500), Lee included.
The gadgets goliath has touted its new Galaxy phones as the world's first accessible smartphones with implicit 5G correspondences.
The model was discharged on April 5 as South Korea means to lead the pack in new innovations that specialists state will change the method for lives for many individuals.
The case came after the South Korean firm posted a 56.9 per cent drop in net benefits year-on-year Tuesday in the midst of a debilitating chip market and rising challenge.
Samsung a week ago deferred the arrival of its $2,000 (generally Rs. 1.4 lakhs) foldable phone - Galaxy Fold - over screen issues, saying it "needs further enhancements".
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